Privacy Policy

Effective Date: 08/01/2025

Missing in Action LLC ("we," "our," "us") values your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from thebrandismia.com (the "Site").

Information We Collect:

Personal Information: name, billing address, shipping address, payment information, email address, and phone number
Device Information: IP address, web browser, time zone, cookies, and how you interact with the Site

How We Collect Information:

Directly from you when you make a purchase or sign up for our email list
Automatically through cookies and similar tracking technologies
From third-party services like Shopify, Google Analytics, and marketing partners

How We Use Your Information:

Fulfill and manage orders
Send updates, promotional offers, and newsletters (with your consent)
Improve our Site and services

Sharing Your Information:

With Shopify to power our online store
With third-party providers for shipping, email marketing, and analytics
As required by law

Your Rights:

Opt out of marketing emails at any time via the "unsubscribe" link
Request access to, correction of, or deletion of your personal data by contacting us at support@thebrandismia.com

Security:
We implement reasonable safeguards to protect your information.

Mobile Terms of Service

Missing In Action (MIA)

Last updated: Oct. 10, 2025

The Missing In Action (MIA) mobile message service (the "Service") is operated by Missing In Action (MIA) (“Missing In Action (MIA)”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Missing In Action (MIA)’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Missing In Action (MIA) through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Missing In Action (MIA). Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to Team MIA or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Missing In Action (MIA) mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to Team MIA or email support@thebrandismia.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.